Portfolio.com, 9/27/07

September 27, 2007

The Call Center Next Door
Outsourcing is gaining momentum as companies chase lower-cost workers. But a lot of those workers are not where you expect to find them.


Portfolio.com, 9/5/07

September 5, 2007

How To Count What You Can’t See
For a growing number of companies, their reputation is worth far more than their physical assets. A new firm focuses on what those reputations are really worth.


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